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Home/Articles & Case Studies
Articles & Case Studies

Articles & Case Studies

Welcome to our download Area! Here you can find various interesting case studies, ebook, glossaries, templates and much more about Best Practices. You can download all documents free of charge.

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  • APMG International
    AgilePM - MSP - ITIL - MoP - P3O - PRINCE2 2017 - Project Management -
    English

    This White Paper discusses the implementation of Agile frameworks within organizations where the complexity of the delivery and management environment means that inspecting and adapting guidance from the UK government’s Best Management Practice frameworks is recommended. Agile encourages the creative implementation of Best Management Practice in the way it was designed to be used. It enables focused delivery of the right outcomes, on time and cost, even when the environment is complicated, complex or anarchic.

  • QRP International
    ITIL - IT Management -
    Italian

    ITIL è l’approccio di IT service management più riconosciuto al mondo. Il numero di professionisti certificati ITIL continua a crescere (nel mondo se ne contano più di un milione!) e continuano ad aumentare le domande sul framework che riceviamo. Per questo abbiamo deciso di dar voce alle più interessanti e diffuse, chiedendo risposta alla nostra formatrice ed esperta Carmela Occhipinti.

  • Axelos
    ITIL - IT Management -
    French

    Aujourd’hui, des milliers d’entreprises ont déjà implémenté la méthode ITIL. Mais quels sont les réels avantages d’adopter ces bonnes pratiques? Comment savoir si la gestion des services actuelles de votre entreprise a besoin d’améliorations? Maggie Kneller, consultante IT depuis 30 ans, y répond en vous indiquant les indicateurs à prendre en considération pour analyser la gestion des services IT au sein de votre entreprise, les bénéfices et les apports de chaque étape du cycle de vie ITIL ainsi que les erreurs à éviter afin d’aboutir à une bonne gestion des services.

  • QRP International
    PRINCE2 - ITIL - Project Management - IT Management -
    Italian

    Il nostro formatore Fabio Savarino ci spiega perché PRINCE2 è un metodo di project management particolarmente adatto al mondo dell’Information Technology.

  • QRP International
    ITIL - IT Management -
    Italian

    Come facciamo a controllare davvero il cambiamento? Come ce la caviamo quando i cambiamenti sono tanti, richiesti dai clienti più prestigiosi, e soprattutto chiesti con urgenza e tutti insieme?

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