Articles & Case Studies

Welcome to our download Area! Here you can find various interesting case studies, ebook, glossaries, templates and much more about Best Practices. You can download all documents free of charge.

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  • APMG International
    AgilePM - PRINCE2 - Project Management -
    English

    We cannot ask non-project professionals to unlearn what they have learnt about project lifecycles, project documentation and the kind of decisions they are likely to be involved in. We have to build on what they already know, not rubbish all the time and effort they have put in to build their understanding of project management. The roles that underpin the PRINCE2 project management approach align pretty closely to those identified in the AgilePM framework. When I am implementing an agile project management approach, I take a pragmatic view, explaining to customers that it doesn’t matter what job titles people use, it’s what they are actually doing in their roles that matter…

  • QRP International
    PRINCE2 - Project Management -
    English

    Direct community feedback from practitioners, trainers and consultants made it clear that an evolutionary update was requested, that responds to higher expectations of stakeholders in today’s working environment. This article written by our PRINCE2 Lead Trainer and Consultant explains clearly what has changed (and why) and what did no change in this update version of PRINCE2. The 2017 update of PRINCE2 builds, in fact, on the proven strength of PRINCE2 while responding to current imperatives for flexibility and agility.

  • Axelos
    ITIL - IT Management -
    English

    Disney began adopting ITIL best practice in the mid-2000s. ITIL was developed by the Office of Government Commerce (OGC) in the UK and is the most widely accepted approach to IT service management in the world. It provides a cohesive set of best practice, drawn from the public and private sectors internationally. The scale of the organization is extraordinary. Over 118 million people visit the parks every year. Clearly, excellence in service management is critical for the organization. ‘Guests have high expectations of what a Disney Parks experience should be and we are a guest-centric business. We are focused on telling the story through immersive experiences and in-the-moment interactions between guests and cast members. Technology is used to advance that story. Behind the scenes we are looking for increased efficiencies and cost reductions while all the time improving creatively and technically.’

  • APMG International
    AgilePM - Project Management -
    English

    Why so many companies turn to Agile for greater project success? Agile continues to take the project management world by storm. No longer confined to software development, Agile approaches have become popular with a wide variety of organisations that need to be more flexible and responsive to deal effectively with the ever-increasing pace of change.
    Richard Pharro – CEO of global accreditation and examination institute APMG International – looks at the reasons why…

  • APMG International
    ITIL - IT Management -
    English

    ITIL is a Best Practice standard, which people have heard of and they think it sounds good. But often they haven’t taken time to analyze their own organization’s issues. They don’t
    really understand why they need ITIL or how it is going to help them; instead, they implement ITIL processes because it looks good on paper. But you can waste a lot of money on implementing ITIL if you don’t understand your own organization’s pain points.

  • Axelos
    MoP - Project Management - Portfolio Management -
    English

    There are several high quality portfolio management related publications used around the world. This White Paper focuses  on the two main global portfolio management publications from Axelos and from PMI.

  • APMG International
    ITIL - IT Management -
    English

    This White Paper is for senior executives, managers and decision makers whose businesses make use of information technology (IT). It is relevant for any size or type of organization – whether small, medium or large; local or multinational; public sector, private sector or not-for-profit. It is essential reading for anyone who wants to maximize the value from their IT. This White Paper will explain how IT services provide business value, and why good IT service management is essential in order to unlock this value.

  • Tom Segers
    ITIL - IT Management -
    English

    Over the past decades, ITIL has become a de facto standard in the IT industry. Today, the well-known framework for IT support and IT Service Management from the English government is indeed a strong brand that is associated with focus on quality and control. Almost every self-respecting IT Manager or IT Services Consultant would say that they are fully aware of its concepts and terminology and that they have the ITIL “best practices” in their toolbox. Almost every IT services offer takes care to sufficiently refer to ITIL based practices and common terminology, even though most would also add their dedication to combining it with a more targeted, often more “pragmatic, down-to-earth” approach while applying them. So what then would have made us love ITIL even more for the world of today and tomorrow? This text aims to explore one top-10.

  • APMG International
    ITIL - IT Management -
    English

    As the most widely adopted framework for IT service management in the world, it is hard to believe that ITIL is more than 20 years old. This white paper explores what is ITIL and what are its origins, how ITIL is organized around a service lifecycle which includes service strategy, service design, service transition, service operation and continual service improvement and why would an organization be interested in ITIL, highlighting the benefits of this approach.

  • QRP International
    P3O - PMO Management -
    French

    ​Téléchargez la presentation de QRP International sur l’implémentation de PMOs: Que peut bien faire un PMO?

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