/Articles & Case Studies
Articles & Case Studies

Articles & Case Studies

Welcome to our download Area! Here you can find various interesting case studies, ebook, glossaries, templates and much more about Best Practices. You can download all documents free of charge.

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  • PeopleCert
    ITIL - IT Management -
    English

    ITIL 4 is the latest version of the world’s most popular ITSM framework. Download the brochure to find out its benefits!

  • PeopleCert
    PRINCE2 2017 - Project Management -
    English

    PRINCE2 is the world’s most widely-adopted project management method. Download the brochure to find out its benefits!

  • Informative Brochure ITIL
    ITIL - IT Management -
    English

    IT Service Management framework is widely recognized  to be the most enabled IT best practice.  Download the brochure to find out its benefits!

  • PeopleCert
    DevOps - IT Management -
    English

    DevOps is a dynamic and ever-improving set of practices that emphasizes collaboration and communication between software developers and other IT professionals. Download the brochure to find out its benefits!

  • QRP International
    PRINCE2 2017 - Project Management -

    QRP International customizable PRINCE2 2017 Business Case template is a useful document to help you in your PRINCE2 project work. Download the Business Case template, available in Microsoft Word format.

  • QRP International
    ITIL - IT Management -
    Italian

    Quali sono le differenze tra ITIL v3 e ITIL 4? Come cambia lo schema di certificazione? E come sarà la transizione da ITIL v3 a ITIL 4? Scopri le risposte alle principali domande sull’aggiornamento!

  • QRP International
    Open PM² - Project Management -
    French

    Une vue d’ensemble de la formation ​PM², la méthodologie de gestion de projet développée et soutenue par la Commission européenne, grâce aux objectifs, pré-requis et programme​ de chaque module​.

  • QRP International
    PRINCE2 2017 - Project Management -
    English

    QRP International customizable PRINCE2 2017 Lessons Learned template is a useful document to help you in your PRINCE2 project work. Download the Lessons Learned template, available in Microsoft Word format.

  • Axelos
    ITIL - DevOps - IT Management -
    English

    There is much talk in ITSM circles about the benefits of introducing DevOps work practices into service management. But what about organizations who have not yet built out their automation capabilities, or more importantly, have not put in place the cultural changes required to make the introduction of DevOps viable?

    The goal of this practical guidance from Axelos Best Practice is to use the ITIL Practitioner guiding principles “start where you are”, “collaborate” and “keep it simple” to show how it is possible for IT service operations within organizations to reach across the divide to software development in order to bring improvements to their services.

  • Axelos
    ITIL - DevOps - IT Management -
    English

    This paper from Axelos Best Practice explores the context of ITSM in modern-day organizations, covering the improvement of practices over time, and the challenges we are facing today. It then proceeds by aligning the wider scope of ITSM to specific DevOps practices and highlighting key improvement opportunities with tips on how to get started. The last section of the paper provides a new view on the role of IT Operations in the modern organization, a role that allows IT Operations to fully utilize their expertise and become a trusted advisor and a true business enabler.

  • QRP International
    Open PM² - Project Management -
    English

    Download the PM² Training Programme, the PM methodology developed and supported by the European Commission: a practical document with all info about the course, the target audience, the objectives and the complete programme for each day of training.

  • APMG Intenternational
    AgilePM - Project Management -
    Dutch

    De invloed van Agile in de wereld van projectmanagement wordt steeds maar groter. Steeds meer organisaties en professionals omarmen de Agile frameworks en tools om daarmee het succes en rendement van projecten en andere veranderingsinitiatieven te vergroten. De belangrijkste voordelen die vaak aan Agile worden toebedeeld, zijn grotere inkomsten en een snellere time-to-market. Het opleveren van het juiste resultaat of oplossing door iteratief en incrementeel te werken. En tot slot verbeterde samenwerking en hogere klanttevredenheid. Sinds de introductie ervan in 2010 is het framework AgilePM toonaangevend als standaard en dé grondslag voor certificering.

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