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Articles & Case Studies

Articles & Case Studies

Welcome to our download Area! Here you can find various interesting case studies, ebook, glossaries, templates and much more about Best Practices. You can download all documents free of charge.

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  • Axelos
    ITIL - DevOps - IT Management -
    English

    There is much talk in ITSM circles about the benefits of introducing DevOps work practices into service management. But what about organizations who have not yet built out their automation capabilities, or more importantly, have not put in place the cultural changes required to make the introduction of DevOps viable?

    The goal of this practical guidance from Axelos Best Practice is to use the ITIL Practitioner guiding principles “start where you are”, “collaborate” and “keep it simple” to show how it is possible for IT service operations within organizations to reach across the divide to software development in order to bring improvements to their services.

  • Axelos
    ITIL - DevOps - IT Management -
    English

    This paper from Axelos Best Practice explores the context of ITSM in modern-day organizations, covering the improvement of practices over time, and the challenges we are facing today. It then proceeds by aligning the wider scope of ITSM to specific DevOps practices and highlighting key improvement opportunities with tips on how to get started. The last section of the paper provides a new view on the role of IT Operations in the modern organization, a role that allows IT Operations to fully utilize their expertise and become a trusted advisor and a true business enabler.

  • APMG Intenternational
    AgilePM - Project Management -
    Dutch

    De invloed van Agile in de wereld van projectmanagement wordt steeds maar groter. Steeds meer organisaties en professionals omarmen de Agile frameworks en tools om daarmee het succes en rendement van projecten en andere veranderingsinitiatieven te vergroten. De belangrijkste voordelen die vaak aan Agile worden toebedeeld, zijn grotere inkomsten en een snellere time-to-market. Het opleveren van het juiste resultaat of oplossing door iteratief en incrementeel te werken. En tot slot verbeterde samenwerking en hogere klanttevredenheid. Sinds de introductie ervan in 2010 is het framework AgilePM toonaangevend als standaard en dé grondslag voor certificering.

  • QRP International
    ITIL - IT Management -
    Italian

    Dal 28 Febbraio 2019 è disponibile la nuova versione di ITIL, ITIL 4: in questa raccolta puoi trovare tutte le informazioni che ti aiuteranno ad avere una migliore overview di cosa è cambiato e perché.

  • QRP International
    DevOps - IT Management -
    Italian

    Perché le organizzazioni di oggi hanno bisogno di DevOps? E perché e come DevOps ti può aiutare? Scopri contesto e vantaggi della metodologia scaricando la tua copia della nostra infografica!

  • QRP International
    Scrum -
    Italian

    La nostra formatrice Antonietta Fiorentino risponde alle 10 domande che più di frequente sono state poste ai nostri corsi, durante i nostri webinar e in altre occasioni di confronto. Sia che ti avvicini a Scrum per la prima volta, sia che tu lo abbia già praticato, in realtà non finisci mai di imparare e di porti delle domande: noi vogliamo provare a darti le risposte. Alcuni degli argomenti trattati nell’articolo: sprint, review meeting, retrospective meeting, user story, ruoli in Scrum, daily scrum meeting.

  • QRP International
    ITIL - IT Management -
    English

    The ITIL® Best Practice framework is recognized to be the most enabled IT best practice within firms worldwide. A new version of ITIL, ITIL 4® is being released by Axelos but what about the changes between ITILv3 and ITILv4? What about the exact schedule of the launch of ITIL 4? What to do with my ITILv3 certificates and credits? Download the article and get your questions answered!

  • Axelos
    PRINCE2 2017 - Project Management - Portfolio Management -
    English

    This Case Study describes how the Enterprise Projects and Process Management division at Konica Minolta Business Solutions Europe introduces and adapted PRINCE2 to improve its project management capabilities and help develop a project portfolio management function for its European Headquarters and National Operating Companies. Embedding PRINCE2 across the organization was a necessary prerequisite for Konica Minolta to implement its transformational change to meet its vision for improvement.
    Copyright © AXELOS Limited 2015 used under licence from AXELOS Limited. All rights reserved.

  • QRP International
    AgilePM - Scrum - DevOps -
    Italian

    Cerchi il metodo Agile giusto per te e la tua organizzazione? Vuoi conoscere e poter confrontare Scrum, AgilePM e DevOps? Scarica la brochure per conoscere obiettivi e programma dei corsi!

  • QRP International
    DevOps - IT Management -
    Italian

    Il corso DevOps Foundation fornisce ai partecipanti workflow e informazioni per una rapida adozione di DevOps, nonché la piena comprensione dei principi fondamentali: scarica la brochure per scoprire prerequisiti, obiettivi e programma del corso DevOps Foundation!

  • QRP International
    PRINCE2 2017 - Project Management -
    Italian

    PRINCE2 è un metodo strutturato per un’effettiva ed efficiente gestione di progetti: scarica la brochure per scoprire prerequisiti, obiettivi e programma dei corsi PRINCE2 Foundation, Practitioner e Combi!

  • QRP International
    Project Management -
    English

    The Agile Manifesto was written in February 2001 by software practitioners who found consensus around 4 values and 12 Agile principles. The Agile Manifesto is the core of the Agile Movement and the Agile Methodology. The intention of Agile is to align development with business needs. Download this paper to have a clear overview of the 4 Agile values and the 12 Agile principles, and to understand how they represent the fundamentals of the Agile methodology.

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