ITIL 4 Specialist: Drive Stakeholder Value Course
The ITIL® 4 Drive Stakeholder Value (DSV) provides the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners.
ITIL DSV focuses on the conversion of demand into value via IT-enabled services and on the customer journey. It provides candidates with the tools to increase stakeholder satisfaction by co-creating value which is integral to business success in the modern service economy.
This is a unique module that drives IT professionals to interact with stakeholders to influence and improve the user experience.
Duration
4 half daysLanguages
English, French, German, ItalianAmount
€ 1575+ VAT
Included
- ITIL 4 Drive Stakeholder Value Exam
- Take2: Free Exam Resit
- Live Expert Guidance
- Pre-Course Study Guide
- Official Digital Manual
- Digital Course Material
- Practice Tests
- Simulated Mock Exams
Upcoming courses
date_short | location | confirmed |
---|---|---|
21-22-23-24 October 2024 | Virtual | |
21-22-23-24 October 2024 | Virtual |
Virtual
Location
Brussels, Geneva, Luxembourg, Milan, Paris, Rome, ZurichDuration
3 days, 21 hoursLanguages
English, French, German, ItalianAmount
Starting from: € 1712+ VAT
Included
- ITIL 4 Drive Stakeholder Value Exam
- Take2: Free Exam Resit
- Pre-Course Study Guide
- Official Digital Manual
- Digital Course Material
- Practice Tests
- Simulated Mock Exams
Ask for more information
If you have any questions or would like to receive further information please do not hesitate to contact us using the form.
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