Walt Disney Case Study-Start where you are an ITIL Guiding Principle

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  • Axelos
    ITIL - IT Management -
    English

    Top 5 ITIL do’s and dont’s
    This case study about the Walt Disney Company in Florida explains the ITIL implementation journey of Kevin Kasunic, Manager Business Transformation, leader of a team within the Strategic Programme portfolio. The case study includes:
    – How to set up an inclusive approach to minimize resistance to change
    – Recommended Best Practices
    – Top 5 ITIL Do’s and Don’t
    Copyright © AXELOS Limited 2016 used under licence from AXELOS Limited. All rights reserved.

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