///ITIL 4 Managing Professional Transition
ITIL 4 Managing Professional Transition

ITIL 4 Managing Professional Transition

The ITIL 4 Managing Professional Transition course allows candidates of the previous iteration of ITIL the opportunity of a straightforward transition to ITIL 4 in order to achieve the designation of ITIL 4 Managing Professional. The course provides participants with an understanding of the new ITIL 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL and ITIL 4 and how they can be practically applied. Furthermore it provides participants with an understanding of the key elements from each one of the four ITIL Managing Professional (MP) modules: Create, Deliver and Support, Drive Stakeholder Value, High Velocity IT and Direct, Plan and Improve, and also ITIL 4 Foundation.

The ITIL 4 Managing Professional Transition Training is a 5 days course, delivered as a classroom event. The course includes the exam to obtain the ITIL 4 Managing Professional Qualification.

The ITIL 4 Managing Professional Transition module will be launched on the 3rd of October 2019.

Objectives

Following the completion of the course participants should understand the key elements from ITIL 4 Foundation and each one of the four ITIL MP modules as detailed below:

  • ITIL 4 Foundation: understand the new ITIL 4 concepts and definition
  • Create, Deliver and Support (CDS): understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools
  • Drive Stakeholder Value (DSV): understand all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts
  • High Velocity IT (HVIT): understand the ways in which digital organizations and digital operating models function in high velocity environments
  • Direct, Plan and Improve (DPI): acquire practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.

Target Audience

  • Existing ITIL Expert qualification holders
  • Professionals who have 17 Credits with the ITIL v3 credit scheme, wishing to develop their knowledge and application

Exam

  • Number of questions: 40
  • Type of questions: multiple choice
  • Marks: 40 marks available.
  • Provisional pass mark: 70% or higher (28 marks or above)
  • Duration: 90 minutes (113 for non-native speakers)
  • This is a ‘closed book’ examination

The candidate must have the ITIL Expert certification or have 17 credits under the ITIL Credit scheme. In addition, the candidate must have attended an accredited training course for this module.

Prerequisites

17 credits under the ITIL v3 Credit Scheme or ITIL Expert certification. The pre-reading material will be available before the beginning of the course, participants are encouraged to study it before the beginning of the course. A good knowledge of English is mandatory.

Documentation

The following ITIL 4 Transition course material is included for this event:

  • Pre-Event Study Materials

The event preparation materials include a structured Pre-Event Study Guide- available online.

  • ITIL 4 Transition Event Handout

This handout contains exercises and solutions, MP Transition test-exams and hints & tips for the Examination.

ITIL 4 MP Examination Design

  • Number of questions: 40
  • Type of questions: multiple choice
  • Marks: 40 marks available
  • Provisional pass mark: 70% or higher (28 marks or above)
  • Duration: 90 minutes (113 for non-native speakers)
  • This is a ‘closed book’ examination
  • Language: English

The candidate must have the ITIL Expert certification or have 17 credits under the ITIL Credit scheme. In addition, the candidate must have attended an accredited training course for this module.

ITIL 4 Managing Professional Transition Classroom Calendar

QRP International organizes accredited ITIL 4 Managing Professional Transition courses all over Europe.

LevelDurationLanguageDateNationCityAmount
ITIL - Managing Professional Transition5 GiorniItalian2-3-4-5-6 Dicembre 2019ItalyRome1800+ VATBook now
ITIL - Managing Professional Transition5 GiorniItalian2-3-4-5-6 Dicembre 2019ItalyMilan1800+ VATBook now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysGerman13-14-15-16-17 January 2020SwitzerlandZurich
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysEnglish13-14-15-16-17 January 2020SwitzerlandZurich
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 20%ITIL - Managing Professional Transition5 DaysEnglish20-21-22-23-24 January 2020BelgiumBrussels
Discount
20%
2495 € 1996+ VAT
Book now
Early Bird Discount 5%ITIL - Managing Professional Transition5 DaysEnglish20-21-22-23-24 January 2019LuxembourgLuxembourg
Discount
5%
2495 € 2370+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysFrench16-17-18-19-20 March 2020SwitzerlandMorges
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysGerman11-12-13-14-15 May 2020SwitzerlandZurich
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysEnglish11-12-13-14-15 May 2020SwitzerlandZurich
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysEnglish17-18-19-20-21 August 2020SwitzerlandZurich
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysGerman17-18-19-20-21 August 2020SwitzerlandZurich
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysFrench12-13-14-15-16 October 2020SwitzerlandMorges
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysEnglish7-8-9-10-11 December 2020SwitzerlandZurich
Discount
15%
4900 CHF 4165+ VAT
Book now
Early Bird Discount 15%ITIL - Managing Professional Transition5 DaysGerman7-8-9-10-11 December 2020SwitzerlandZurich
Discount
15%
4900 CHF 4165+ VAT
Book now

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