ITIL 4 Managing Professional Transition
The ITIL 4 Managing Professional Transition course allows candidates of the previous iteration of ITIL the opportunity of a straightforward transition to ITIL 4 in order to achieve the designation of ITIL 4 Managing Professional. The course provides participants with an understanding of the new ITIL 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL and ITIL 4 and how they can be practically applied. Furthermore it provides participants with an understanding of the key elements from each one of the four ITIL Managing Professional (MP) modules: Create, Deliver and Support, Drive Stakeholder Value, High Velocity IT and Direct, Plan and Improve, and also ITIL 4 Foundation.
The ITIL 4 Managing Professional Transition Training is a 5 days course, delivered as a classroom event. The course includes the exam to obtain the ITIL 4 Managing Professional Qualification.
The ITIL 4 Managing Professional Transition module will be launched on the 3rd of October 2019.
Objectives
Following the completion of the course participants should understand the key elements from ITIL 4 Foundation and each one of the four ITIL MP modules as detailed below:
- ITIL 4 Foundation: understand the new ITIL 4 concepts and definition
- Create, Deliver and Support (CDS): understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools
- Drive Stakeholder Value (DSV): understand all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts
- High Velocity IT (HVIT): understand the ways in which digital organizations and digital operating models function in high velocity environments
- Direct, Plan and Improve (DPI): acquire practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.
Target Audience
- Existing ITIL Expert qualification holders
- Professionals who have 17 Credits with the ITIL v3 credit scheme, wishing to develop their knowledge and application
Exam
- Number of questions: 40
- Type of questions: multiple choice
- Marks: 40 marks available.
- Provisional pass mark: 70% or higher (28 marks or above)
- Duration: 90 minutes (113 for non-native speakers)
- This is a ‘closed book’ examination
The candidate must have the ITIL Expert certification or have 17 credits under the ITIL Credit scheme. In addition, the candidate must have attended an accredited training course for this module.
Prerequisites
17 credits under the ITIL v3 Credit Scheme or ITIL Expert certification. The pre-reading material will be available before the beginning of the course, participants are encouraged to study it before the beginning of the course. A good knowledge of English is mandatory.
Documentation
The following ITIL 4 Transition course material is included for this event:
- Pre-Event Study Materials
The event preparation materials include a structured Pre-Event Study Guide- available online.
- ITIL 4 Transition Event Handout
This handout contains exercises and solutions, MP Transition test-exams and hints & tips for the Examination.
ITIL 4 MP Examination Design
- Number of questions: 40
- Type of questions: multiple choice
- Marks: 40 marks available
- Provisional pass mark: 70% or higher (28 marks or above)
- Duration: 90 minutes (113 for non-native speakers)
- This is a ‘closed book’ examination
- Language: English
The candidate must have the ITIL Expert certification or have 17 credits under the ITIL Credit scheme. In addition, the candidate must have attended an accredited training course for this module.
ITIL 4 Managing Professional Transition Classroom Calendar
QRP International organizes accredited ITIL 4 Managing Professional Transition courses all over Europe.
| Level | Duration | Language | Date | Nation | City | Amount | |
|---|---|---|---|---|---|---|---|
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | German | 13-14-15-16-17 January 2020 | Switzerland | Zurich | Discount 15% 4900 CHF 4165+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | English | 13-14-15-16-17 January 2020 | Switzerland | Zurich | Discount 15% 4900 CHF 4165+ VAT | Book now |
| Early Bird Discount 20%ITIL - Managing Professional Transition | 5 Days | English | 20-21-22-23-24 January 2020 | Luxembourg | Luxembourg | Discount 20% 2495 € 1996+ VAT | Book now |
| Early Bird Discount 20%ITIL - Managing Professional Transition | 5 Days | English | 20-21-22-23-24 January 2020 | Belgium | Brussels | Discount 20% 2495 € 1996+ VAT | Book now |
| ITIL - Managing Professional Transition | 5 Giorni | Italian | 9-10-11-12-13 Marzo 2020 | Italy | Rome | €1800+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | French | 16-17-18-19-20 March 2020 | Switzerland | Morges | Discount 15% 4900 CHF 4165+ VAT | Book now |
| ITIL - Managing Professional Transition | 5 Giorni | Italian | 23-24-25-26-27 Marzo 2020 | Italy | Milan | €1800+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | German | 11-12-13-14-15 May 2020 | Switzerland | Zurich | Discount 15% 4900 CHF 4165+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | English | 11-12-13-14-15 May 2020 | Switzerland | Zurich | Discount 15% 4900 CHF 4165+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | German | 17-18-19-20-21 August 2020 | Switzerland | Zurich | Discount 15% 4900 CHF 4165+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | English | 17-18-19-20-21 August 2020 | Switzerland | Zurich | Discount 15% 4900 CHF 4165+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | French | 12-13-14-15-16 October 2020 | Switzerland | Morges | Discount 15% 4900 CHF 4165+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | German | 7-8-9-10-11 December 2020 | Switzerland | Zurich | Discount 15% 4900 CHF 4165+ VAT | Book now |
| Early Bird Discount 15%ITIL - Managing Professional Transition | 5 Days | English | 7-8-9-10-11 December 2020 | Switzerland | Zurich | Discount 15% 4900 CHF 4165+ VAT | Book now |