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  • ITIL® Continual Service Improvement
    : AXELOS
    : TSO (The Stationery Office)
    ITIL
    English

    Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

    Price:
    145 Euro

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