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ITIL/IT Service Management

QRP International provides ITIL® consultancy both to organisations that want to start their ITIL implementation and to organisations that may require expert help along the 'ITIL road'.

In addition to training, we also provide guidance on the transferring the ITIL skills learnt in the classroom into a live practical environment.

In close cooperation with your management teams, our consultants can:

  • Identify and describe your requirements and expectations
  • Assess your existing capabilities
  • Define and organise your training
  • Develop and execute an ITIL adoption Programme
  • Tailor the ITIL implementation to your organisation

Contact us to discuss your organisation's needs and challenges with one of our IT Service Management professionals.

Health Checks

Health-checks give you a snapshot of the status of ITIL process in your organisation. The purpose of the ITIL Health-check is to assess if ITIL process not only are be in place and are compliant to the concepts embodied in the ITIL® guides, but also work effectively.

Coaching

The QRP international ITIL consultants will supply some expert guidance and control during the ITIL implementation process.

Implementation Support

Experienced consultants will provide you with the help and support you require to successfully implement the ITIL Service Management process. We can help you to directly set up an ITIL compliant system, or provide Quality Assurance and Control in the process.

Audit

In order to ensure your organisation is using ITIL correctly, the audit provides a way of testing how well the method is applied and where improvement may be beneficial.

 

Links and downloads

What is ITIL Corporate training ITIL Frequently Asked Questions ITIL Download Area Why QRP International